Archives: Intelligence

TTEC Launches Two AI Solutions
December 5, 2023

Artificial Intelligence (AI) in the Enterprise – Decision Maker IQ Survey Dashboard

This study seeks to uncover the current state, vendor & product preferences (e.g., NPS/sentiment/brand satisfaction), and near-term (12 months) buying plans for Artificial Intelligence (AI) within the Enterprise. There are...
September 29, 2023

Market SpotCheck: Group Video Conferencing Endpoints – Q2 2023

This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by...
TTEC Launches Two AI Solutions
September 1, 2023

Artificial Intelligence (AI) & Data Analytics IQ Dashboards

Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10...
August 25, 2023

EvaluScale – NAS – High End

A customizable high-end NAS product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
Teradata Revenue for Q2 2023 Reaches $462 Million, Up 7%
August 25, 2023

EvaluScale – Data Platforms

A customizable Data Platforms product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
August 19, 2023

EvaluScale – SAN – High End

A customizable high-end SAN product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
August 18, 2023

EvaluScale – Object Storage

A customizable Object Storage product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
CX: New Funding for Gleen and Videobot, and Klaviyo Files for IPO
August 2, 2023

Customer Experience IQ Dashboards

Customer Experience (CX) dashboards focus on 7 segments of the market including Contact Center, Customer Data & Analytics, Customer Data Platform, Customer Data Feedback, Customer Relationship Management, Employee Experience, and...
July 24, 2023

Market SpotCheck: Group Video Conferencing Endpoints – Q1 2023

This report details the worldwide market for group video conferencing endpoints during Q1 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by...
June 20, 2023

1H 2023 Workplace Collaboration Decision Maker Survey – Applications & Platforms

Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms. In Q2 2023, The Futurum Group surveyed 454...
June 14, 2023

Market Sizing & Forecast: Cloud Communications Platforms – 2023-2027 – Worldwide

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following: Cloud Communications Platform revenue...
June 13, 2023

Market SpotCheck: Communications Platforms – Q1 2023 (CY Jan -Mar 2023)

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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