Tag: Agentforce

Salesforce Q1 FY 2027: Agentforce and Data 360 Drive AI Monetization Push
June 1, 2026

Salesforce Q1 FY 2027: Agentforce and Data 360 Drive AI Monetization Push

Futurum Research reviews Salesforce Q1 FY 2027 earnings, focusing on Agentforce traction, Headless 360 distribution, and Slack’s role in agent workflows....
Slack Expands Slackbot for Enterprise Work; Can It Simplify Execution?
April 9, 2026

Slack Expands Slackbot for Enterprise Work; Can It Simplify Execution?

Keith Kirkpatrick, VP and Research Director at Futurum, examines Salesforce’s Slackbot enterprise update, expanding Slack into a unified work interface with AI skills, CRM, and orchestration capabilities....
Salesforce Overhauls Consulting Track, Recasting Partners as Outcome Architects
March 3, 2026

Salesforce Overhauls Consulting Track, Recasting Partners as Outcome Architects

Futurum’s Alex Smith shares insights on Salesforce’s radical overhaul of its Consulting Track, recasting partners as outcome architects to accelerate the shift toward agentic AI delivery in the partner ecosystem....
Salesforce Q4 FY 2026 Earnings Show Agentic AI Scaling, Guidance Steadies
February 27, 2026

Salesforce Q4 FY 2026 Earnings Show Agentic AI Scaling, Guidance Steadies

Keith Kirkpatrick, VP and Research Director at Futurum, analyzes Salesforce’s Q4 FY 2026 earnings, focusing on Agentforce scaling, enterprise AI execution metrics, and what FY 2027 guidance signals for growth...
Will Salesforce’s Cimulate Acquisition Redefine AI-Driven Product Discovery
February 11, 2026

Will Salesforce’s Cimulate Acquisition Redefine AI-Driven Product Discovery?

Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights on Salesforce's acquisition of Cimulate: A bold move to integrate AI-powered, intent-driven product discovery into Agentforce Commerce, challenging rivals...
Salesforce’s Slackbot Goes GA - Is This the Real Test for Agentforce
January 15, 2026

Salesforce’s Slackbot Goes GA – Is This the Real Test for Agentforce?

Keith Kirkpatrick, Research Director at Futurum, examines Slackbot general availability and how Salesforce is operationalizing Agentforce 360 by embedding a permissioned, context-aware AI agent directly into Slack workflows....
Salesforce’s Agentic Enterprise Push Highlights the Role of Context
January 15, 2026

Salesforce’s Agentic Enterprise Push Highlights the Role of Context

Keith Kirkpatrick, Research Director at Futurum, examines Salesforce’s Spring ’26 Release and its Agentic Enterprise strategy, focusing on how shared context across AI agents is reshaping sales, service, and commerce...
Salesforce Q3 FY 2026 AI Agents, Data 360 Lift Bookings and FY26 Outlook
December 5, 2025

Salesforce Q3 FY 2026: AI Agents, Data 360 Lift Bookings and FY26 Outlook

Futurum Research analyzes Salesforce’s Q3 FY 2026 results, focusing on Agentforce and Data 360 traction, Informatica integration, and how pricing and GTM execution set up bookings momentum into 2H FY...
Dreamforce Highlights Agentic Enterprise Messaging and Strategy for Salesforce
October 22, 2025

Dreamforce Highlights Agentic Enterprise Messaging and Strategy for Salesforce

Keith Kirkpatrick and Nick Patience at Futurum share their insights on the latest news coming out of Dreamforce, and discuss the steps Salesforce must take to execute on its Agentic...
Benchmarking Agentic Support for Enterprise Help
September 22, 2025

Agentic Support Services: Benchmarking Enterprise Software Customer Help

This benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today. It explains the criteria that separate basic LLM chat from enterprise-grade agentic systems, introduces...
Salesforce Q2 FY 2026 Earnings Show EPS Beat, CRPO Growth, Margin Expansion
September 4, 2025

Salesforce Q2 FY 2026 Earnings Show EPS Beat, CRPO Growth, Margin Expansion

Keith Kirkpatrick and Daniel Newman at Futurum analyze Salesforce’s Q2 FY 2026 earnings, highlighting subscription growth, margin expansion, AI adoption, and capital return, with guidance raised as the company pivots...
Will Regrello Help Salesforce Push Further Into Agentic AI Workflows?
August 21, 2025

Will Regrello Help Salesforce Push Further Into Agentic AI Workflows?

Keith Kirkpatrick, Research Director at Futurum, shares insights on Salesforce’s acquisition of Regrello and how its integration with Agentforce and Slack could transform enterprise workflows with agentic AI automation....

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Benjamin Brown

VP, Custom Research · The Futurum Group

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