Vertical: Telecommunications

Nokia's AI-RAN Platform Puts a Number on the Software-Defined RAN Bet
July 15, 2026

Nokia’s AI-RAN Platform Puts a Number on the Software-Defined RAN Bet

Nick Patience, VP & Practice Lead for AI Platforms at Futurum, unpacks Nokia's new AI-RAN platform launch with NVIDIA and asks whether its 2x spectral efficiency target by 2028 holds...
Zoom's Platform-Agnostic AI Receptionist Reshapes Telephony Competition
July 10, 2026

Zoom’s Platform-Agnostic AI Receptionist Reshapes Telephony Competition

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Zoom's Virtual Agent Receptionist disrupts legacy phone systems and accelerates enterprise adoption of GenAI-powered customer service solutions....
RingCentral's AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?
June 25, 2026

RingCentral’s AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?

RingCentral's AIR Pro expansion shows enterprise demand for agentic AI in customer engagement, as 56% of decision makers prioritize AI-driven CX and autonomous agents reshape contact centers....
Motive and Latin American Carriers Turn Mobile Infrastructure Into a Growth Engine
June 9, 2026

Motive and Latin American Carriers Turn Mobile Infrastructure Into a Growth Engine

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Motive's Entitlement Server partnership with Latin American carriers unlocks new revenue streams through satellite connectivity,...
Broadcom Lays the Pipeline for the Intelligent Edge With 50G PON and Wi-Fi 8 at COMPUTEX 2026
June 2, 2026

Broadcom Lays the Pipeline for the Intelligent Edge With 50G PON and Wi-Fi 8 at COMPUTEX 2026

Brendan Burke, Research Director at Futurum, shares his insights on Broadcom’s broadband Edge AI portfolio and why seeding NPUs across the home makes connectivity, not compute, the real constraint on...
SpaceX S-1
May 21, 2026

SpaceX S-1: Is Elon Musk Building the Ultimate AI Foundation?

Brendan Burke, Research Director at Futurum, analyzes how SpaceX's S-1 filing reveals a strategic pivot toward orbital data infrastructure....
Unified Communications
May 15, 2026

RingCentral’s Customer Engagement Bundle for Microsoft Teams Raises the Stakes for Unified Communications

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how RingCentral's Customer Engagement Bundle for Microsoft Teams redefines unified communications by embedding AI-powered calling, receptionists,...
Memgraph Zero Sidesteps the Data Movement Grind to Give AI Agents Immediate Context
May 12, 2026

Memgraph Zero Sidesteps the Data Movement Grind to Give AI Agents Immediate Context

Brad Shimmin, Vice President and Practice Lead at Futurum, shares insights on Memgraph Zero and MemGQL. This federated graph engine addresses the integration complexity bottleneck currently stalling agentic AI....
Tableau Dismantles the BI Dashboard With a Graph-Powered Leap Into Headless, Agentic Analytics
May 7, 2026

Tableau Dismantles the BI Dashboard With a Graph-Powered Leap Into Headless, Agentic Analytics

Brad Shimmin, Research Director at Futurum, analyzes Tableau’s leap to agentic analytics, leveraging a Knowledge Engine grounded in 33 million semantic models to drive autonomous, closed-loop enterprise actions....
Enterprise WAN
April 28, 2026

Can T-Mobile’s SuperBroadband Break the Enterprise WAN Monopoly?

Tom Hollingsworth, Research Director, Networking at Futurum, T-Mobile's SuperBroadband service combines 5G, satellite, and fiber to disrupt the enterprise WAN market, offering distributed enterprises an emerging alternative worth evaluating....
Universal Quantum Switch
April 23, 2026

Cisco’s Universal Quantum Switch: Will Interoperability Finally Unblock Quantum Networks?

Cisco's Universal Quantum Switch routes entangled photons across quantum computers via standard fiber, potentially solving quantum networking's biggest scaling challenge....
Oracle Redefines Mission-Critical Tiers as AI Workloads Demand Always-On Data
April 14, 2026

Oracle Redefines Mission-Critical Tiers as AI Workloads Demand Always-On Data

Brad Shimmin, Research Director at Futurum, explores Oracle's new Diamond-Grade resilience and how sub-millisecond latency and post-quantum security are redefining mission-critical data for the age of agentic AI....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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